Are the licence and Cloud the same purchase?
No. AMRemote is a one-time €19 purchase for one remote controller. AM Cloud Relay is a separate €2-per-month subscription after three free months.
When do the three free months start?
At your remote controller’s first server activation. These are three calendar months, not a new period after every connection or reinstallation.
Does Cloud access become paid automatically?
Free access alone does not create a paid subscription. Renewal at €2 per month starts only if you subscribe through Stripe. The amount and date are shown before confirmation.
How do I manage or cancel my subscription?
In My account, select “Manage my Cloud subscription” for the relevant remote controller. The secure Stripe portal shows the available actions and effective date before confirmation.
Will I lose AMRemote if I cancel Cloud?
No. The one-time AMRemote licence purchase is separate from the Cloud subscription. Features that use the internet relay require valid Cloud access.
My payment was cancelled or seems stuck.
Return to My account to resume the same open Checkout. An unconfirmed payment does not create a new licence. If you are unsure, use Check again before starting over.
What if I replace or reinstall my remote controller?
The licence is for a physical remote controller. Recovery after reinstallation and Android integration still need validation in this test version. Reinstalling must not restart the trial period.